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Research questionHow can enterprises determine whether an AI agent meets reliability targets at acceptable oversight and operating cost?Benchmark task-completion scores do not show whether an agent can satisfy a workflow’s reliability target in practice. Deployment decisions also depend on the human review required and the cost of operating the human–AI system.
AI
AI Agents
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Evaluation & Benchmarks
Latest papersRecent research connected to this question, newest first.READY or Not: Reliable Enterprise Agent DeploymentThe source presents a framework and testbed for evaluating agents on enterprise workflows. Its evidence includes a clinical-audit case study covering 16 agent systems and 750 cases, with candidate oversight policies, specified reliability targets, minimum-cost policy selection, and statistical qualification on held-out cases; the reported comparisons use the evaluated oversight policy.research paper · Sep 2, 2026
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